Privacy Policy
Introduction
Kristie Ellis Paediatric Occupational Therapy (KEOT) is dedicated to safeguarding the privacy and confidentiality of both you and your child. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and use our services.
Information We Collect
- Personal Information: We may collect personal information such as your name, email address, phone number, mailing address, and other contact details when you register on our site, subscribe to our newsletter, or fill out a form.
- Children’s Information: As our services are directed towards children, we collect personal and health-related information about children with the explicit consent of their parents or guardians.
- Non-Personal Information: We collect non-personal information such as browser type, IP address, referring website, pages visited, and other anonymous usage data through cookies and similar tracking technologies.
How We Use Your Information
- Personal Information: The personal information you provide is used to communicate with you, process service requests, or respond to inquiries. All pertinent information regarding your child is securely stored within a practice management system and/or a locked cabinet.
- Children’s Information: We use this information to provide the requested services and ensure appropriate care. KEOT may communicate with other professionals involved in your child's care with your written consent.
- Non-Personal Information: This data helps us improve our website’s functionality and enhance the user experience.
Sharing Your Information
- Third Parties: We do not sell, trade, or otherwise transfer your personal information to outside parties except where necessary for delivering our services, or as required by law. This may include trusted third parties who assist in running our website, processing payments, or providing services, under strict confidentiality agreements.
- Legal Obligations: We may be required to disclose your child’s information in legal proceedings or if legally obligated, including mandatory reporting obligations related to harm or risks to children.
Cookies
We use cookies to improve your browsing experience, analyze site traffic, and customize content. You can manage your cookie preferences via your browser settings.
How We Protect Your Information
We implement a variety of security measures, including secure servers, data encryption, and regular security audits, to maintain the safety of your personal information. Access to your personal information is restricted to authorised personnel only.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate information.
- Request the deletion of your personal information, subject to legal and contractual obligations.
- Withdraw your consent for us to process your personal information at any time.
Data Retention
We retain your information for as long as necessary to provide services, comply with legal obligations, and resolve disputes.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we will notify you via email or a prominent notice on our website before they take effect.
Contact Us
If you have any questions regarding this Privacy Policy or the way we handle your personal information.
